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FAQ

  • 1. How do I find the item I want to buy?
  • 2. How do I place an order?
  • 3. How do you send my purchased items?
  • 4. How long will be the parcel arrived at our country?
  • 5. Our quality and price advantages.
  • 6. How do I find the items size fitting me?
  • 7. How do I find the clothing size fitting me?
  • 8. How do I return the items to your company?
  • 9. How many payment methods do you accept?
  • 10. How long can I get the customized Product?
  • 11. Why do you charge my card more than your product price?

 

1. How do I find the item I want to buy?
Find on home page through the category of the item you want to buy (in the category list on the top of the page below the site title), move your mouse to the category name, you will see a list of sub-categories. Choose the one your item belongs to, and you will be transferred to the product page. You can choose the item you want to buy there.

2. How do I place an order?
After click the item you are looking for, select size and fill in quantity, and then click Add to Cart. Review the items in your shopping cart. Enter coupons or discount codes if you have any. When you are ready, click Proceed to Checkout. Choose your check out method as guest or registered customer (registered customers can log in from the right page). Click Continue and you will be transferred to the payment page. Please indicate the destination for the product, the method of payment and the billing address. Review your order information. You may edit your address and payment information. Select "Process Order" to complete checkout. Do not forget to keep the order information in a secure place in case that you may need to check your order status.

3. How do you send my purchased items?
When we received your payment, we will deal with your order within 24 hours. If everything goes well, we will ship it out within 2 days.

4. How long will be the parcel arrived at our country?
After we shipping it, Ordinary, the parcel will be delivered within 5-10 workdays during all the post process. Well, due to unforeseen circumstances, the time will be last a little longer. Please do not worry about it.

5. How to track my order?
If you are a registered member at our website, you may track your order using the "Order Status" link(bottom of site). Or, our Customer Service can help you to track your order. And when we get the tracking number from the express company, we also can send you the tracking link to track the parcel's status.

6. How do I find the items size fitting me?
You can find Size Chart below the Size Selecting field.

7. How do I change or cancel my order?
When we received your payment, we will deal with your order within 2 days. So if you really want to change or cancel it, we hope you can notify us within 24 hours. Because after we shipped it out, it is difficult for us to stop the parcel for you. Hope you can understand.

8. How do I return the items to your company?
If there is no problem with our product, we can't accept your return. If there are a few tiny problems with our goods (for example, the stain or the line did not cut off clearly), we hope you can wash it or clean it, then we will give you appropriate compensation. If the size is small for you, or when you received your jersey, you find you don't like it or something else, these return problems we do not accept .Hope you can understand.

9. How many payment method do you accept?
We can receive the payment through Credit Card Card and Western Union.

10. How long can I get the customized Product?
Customized products should be manufactured by our manufacture scheduled. Usually it needs about 15 days to get the customized products from the factory. We hope you can wait for it patiently. Once the parcel is shipped, we will send you the tracking number.

11. Why do you charge my card more than your product price?
We only receive the product price. The extra money may be charged by your bank as a procedure fee.

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